CUSTOMER SERVICE REPRESENTATIVE
Sunset Finance · Anderson, SC · 5 mo ago
On-siteCustomer ServiceFull-time
About the role
Join a dynamic team dedicated to providing exceptional customer service. Responsible for handling inquiries, resolving issues, and ensuring customer satisfaction.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally
- Follow up with customers to ensure satisfaction
- Adhere to company policies and procedures
- Train new team members as needed
Requirements
- Excellent communication and problem-solving skills
- Ability to work independently and manage multiple tasks
- Proficient in Microsoft Office Suite
- Experience in customer service preferred
Qualifications
- High school diploma or equivalent
- At least 1 year of relevant customer service experience
Skills
- Customer service
- Problem solving
- Communication
Benefits
- Flexible schedule
- Competitive compensation package
- Professional development opportunities
Pay
- $15 - $18 per hour
Schedule
- Variable hours to meet customer demand
Resources
- Training materials available upon hire
- Employee handbook provided