CUSTOMER SERVICE REPRESENTATIVE

About the role

Join a dynamic team dedicated to providing exceptional customer service. This role requires strong communication skills and the ability to handle multiple tasks efficiently.

Responsibilities

• Handle customer inquiries via phone and email
• Resolve customer issues and complaints professionally
• Process orders and provide accurate product information
• Update customer records and maintain accurate data

Requirements

• Bachelor’s degree in Business Administration, Communications, or related field
• Minimum 2 years of customer service experience
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Ability to work flexible hours including evenings and weekends

Qualifications

• Strong problem-solving and decision-making abilities
• Highly organized and detail-oriented
• Passionate about delivering excellent customer service

Skills

• Customer service skills
• Microsoft Office Suite proficiency
• Phone and email communication skills

Benefits

• Competitive salary
• Flexible schedule
• Professional development opportunities

Pay

• $20 - $25 per hour

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM

Resources

For more information, visit our resources page.