CUSTOMER SERVICE REPRESENTATIVE

About the role

Join a dynamic team dedicated to providing exceptional customer service. We are seeking a Customer Service Representative who excels in problem-solving and communication.

Responsibilities

• Handle incoming calls and emails in a timely and professional manner.
• Resolve customer inquiries and complaints efficiently.
• Process orders and ensure accurate billing.
• Update customer records and maintain accurate data.
• Train new employees and provide ongoing support.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong problem-solving and customer service skills.
• Proficient in Microsoft Office Suite.

Qualifications

• 1-2 years of customer service experience preferred.
• Experience in a fast-paced environment.
• Knowledge of CRM systems beneficial.

Skills

• Customer service skills.
• Communication skills.
• Problem-solving skills.
• Microsoft Office proficiency.

Benefits

• Flexible schedule.
• Competitive compensation package.
• Professional development opportunities.

Pay

• $15.00 per hour.

Schedule

• Monday through Friday, 8:00 AM - 5:00 PM.

Resources

• Refer Widget for job alerts.