Customer Service Representative
Strive Global Events · Austin, TX · 4 wk ago
On-siteCustomer ServiceFull-time
About the role
At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression.
About Strive Global Events
Strive Global Events is a company dedicated to event management and marketing. We believe that every event is an opportunity to tell a story, build connections, and inspire action.
Responsibilities
- Assist clients and customers with questions, requests, and general support needs
- Provide customer support via phone, email, and in-person interactions
- Resolve issues promptly while maintaining a professional and positive attitude
- Maintain accurate customer records, notes, and service documentation
- Support event teams with customer-related coordination and assistance
- Communicate clearly and effectively with internal departments
Qualifications
- High School Diploma or equivalent required
- Customer service, hospitality, retail, or call center experience preferred
- Strong communication and interpersonal skills
- Friendly, dependable, and professional demeanor
- Basic computer and data entry skills
- Ability to work in a fast-paced environment
What We Offer
- Competitive weekly pay
- Paid training and ongoing support
- Opportunities for advancement
- Supportive and team-oriented work environment
- Hands-on experience with events and customer engagement