Customer Service Representative

Responsibilities

• Review, update, and maintain spreadsheets and presentation software.
• Supervise a team of 8 to 12 contract staff.
• Ensure team members complete data collection and data entry assignments daily.
• Ensure all assigned tasks are completed in a timely manner.
• Attend all staff and management meetings.
• Take required trainings and ensure team members also take required trainings.
• Work closely with the Admin. to ensure all duties are being met.
• Develop a smooth running mail hub for the State of Tennessee.

Requirements

• High School Diploma or Equivalent (GED).
• 2 - 4 Years Experience in Office work/Clerical work.