Customer Service Representative

Job Description

Job Summary

Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share.

Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.

Job Responsibilities

• Answers routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Education and Experience

• High school diploma required
• Bachelor’s degree preferred

Equal Employment Opportunity

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

• A variety of health and wellness insurance options and programs
• Paid time off
• 401(k) with company match
• Employee stock purchase program
• Employee discounts