Customer Service Representative
Stevens Point Auto Center · Stevens Point, WI · 1 mo ago
Customer ServiceFull-time
Responsibilities
- Answer customer service calls for scheduling inquiries
- Respond promptly to internet, phone and text inquiries
- Strive to hit daily personal and team goal metrics
- Complete outbound service scheduling calls for future appointments needed for parts or recalls
- Follow up with guests who missed/canceled appointments
- Participate in being a team player and creating a positive atmosphere
- Utilize CRM goal tracking system daily
Requirements
- Strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Goal Oriented
- Strong computer skills
- Willing to submit to a pre-employment background check & drug screen
Benefits
- Medical and Dental
- Vision Insurance
- Life Insurance
- 401K Plan
- Paid Training
- Employee discounts on products and services
- Growth Opportunities
- Promote From Within
- Above average industry pay
- Holiday Parties & Celebration
- Family owned and operated
- Heavily involved in giving back to the community
- Base hourly + Commission
Schedule
Full Time
Pay
Base hourly + Commission