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Jobs · OTHR · Wisconsin

Customer Service Representative

Stevens Point Auto Center · Stevens Point, WI · Yesterday
OTHRFull-time

Responsibilities

  • Answer customer service calls for scheduling inquiries
  • Respond promptly to internet, phone and text inquiries
  • Strive to hit daily personal and team goal metrics
  • Complete outbound service scheduling calls for future appointments needed for parts or recalls
  • Follow up with guests who missed/canceled appointments
  • Participate in being a team player and creating a positive atmosphere
  • Utilize CRM goal tracking system daily

Requirements

  • Strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Goal Oriented
  • Strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Qualifications

  • Must be willing to submit to a pre-employment background check and drug test
  • Must possess a valid driver's license and have a satisfactory driving record

Skills

  • Customer Service Experience
  • Team Player Attitude
  • Prompt and Courteous
  • Enthusiastic Personality
  • Goal Oriented
  • Strong Computer Skills

Benefits

  • Medical and Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K Plan
  • Paid Training
  • Employee Discounts on Products and Services
  • Growth Opportunities
  • Promotion from Within

Pay

  • Base hourly + Commission

Schedule

  • Not specified

Benefits

  • Heavily involved in giving back to the community
  • Family owned and operated
  • Three brands: Ford, Hyundai, Volkswagen
  • Used car division
  • World class service/parts and collision center
  • Community involvement

Company Information

The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do, which reflects in our everyday process with customer service being our top priority.

We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive.

The Rydell Company has a great history of community involvement as well!

If you have ever thought about working in the auto industry, now is the time. We are an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to providing a safe, drug-free work environment.

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