Customer Service Representative

Core Job Functions

• Maintains appropriate clinical/clerical standards.
• Follows the policy and procedures as written in the Company Policy and Procedure Manual.
• Fills out patient information forms to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill.
• Enters patient admitting information into computer and adds patient on clinic schedule.
• Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department.
• Daily ledger balancing and preparation of bank deposits.
• Performs duties which may be assigned from time to time by Managers and Administration.
• Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains competency in accordance with Company guidelines.