Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow customer relationships through marketing efforts.
• Prepare and process loans and income tax returns.

Requirements

• No prior finance experience required.
• A customer-centric attitude.

Qualifications

• High school diploma or equivalent.
• Strong communication skills.
• Basic computer skills.

Skills

• Customer service skills.
• Basic financial knowledge.
• Ability to work independently and as part of a team.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position available.

Company Overview

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.