Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Are you bilingual in English and Spanish?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• Bilingual in English and Spanish.
• Customer service experience preferred but not required.

Qualifications

• Positive attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Strong communication skills.

Skills

• Excellent customer service skills.
• Basic computer literacy.

Benefits

• Top-of-the-line training with pay increase incentives.
• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with flexible hours.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Community Service

We are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Benefits Bundle

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Company Culture

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.