Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• Customer service experience preferred but not required.
• Positive attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Basic computer skills.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Basic math and computer skills.

Skills

• Excellent customer service skills.
• Strong organizational and time management skills.
• Basic knowledge of financial products and services.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position available.

Benefits

• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Community Service

We are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Benefits Bundle

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.

Community Service

We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

Company History

We have been in operation since 1955 and are proud to provide easy and safe installment loans and income tax preparation to the communities where we operate.