Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow customer relationships through marketing efforts.
• Prepare and process loans and income tax returns.

Requirements

No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!

Qualifications

• Strong communication skills.
• Customer service experience preferred but not required.
• Ability to work independently and as part of a team.

Skills

• Excellent interpersonal skills.
• Basic knowledge of financial products and services.
• Proficiency in Microsoft Office.

Benefits

• TOP-of-the-line training, with pay increase incentives.
• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals!

Pay

Details TBD.

Schedule

Details TBD.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.

Community Service

We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Benefits Bundle

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.