Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Are you bilingual in English and Spanish?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• Bilingual in English and Spanish.
• Customer service experience preferred but not required.

Qualifications

• Positive attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Strong communication skills.

Skills

• Excellent customer service skills.
• Basic knowledge of financial products and services.
• Proficiency in Microsoft Office.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Schedule

Open office environment with flexible scheduling options.

Pay

Competitive salary with potential for pay increases based on performance.

Community Service

We are pro-active members of the community and make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Benefits Bundle

An excellent benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.

Community Involvement

We make ongoing contributions to charities, local food banks, educational institutions, and more.

Company History

We have been in operation since 1955 and are dedicated to serving the communities where we operate.

Application

Apply today!