Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• Customer service experience preferred but not required.
• Positive attitude and willingness to learn.
• Basic computer skills.

Qualifications

• High school diploma or equivalent.
• Ability to pass a background check.

Skills

• Excellent communication skills.
• Strong organizational skills.
• Basic knowledge of financial products and services.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate customer needs.

Benefits

• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Community Service

We are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

Security Finance is a leader in the financial services industry since 1955, and proudly provides easy and safe installment loans and income tax preparation to the communities where we operate.

Benefits Bundle

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.

Community Service

We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

Company History

Founded in 1955, Security Finance has been a leader in the financial services industry.

Company Culture

We are a company that values its employees and believes in fostering their growth and development.