Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• No prior finance experience required.
• A customer-centric attitude.

Qualifications

• High school diploma or equivalent.
• Strong communication skills.
• Ability to work independently and as part of a team.

Skills

• Customer service skills.
• Basic computer literacy.

Benefits

• TOP-of-the-line training, with pay increase incentives.
• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets branch goals!

Growth Potential

• We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Schedule

Our office hours are flexible to accommodate your needs.

Pay

Compensation is commensurate with experience.

Community Service

As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.