Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• Customer service experience preferred but not required.
• Positive attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Basic computer skills.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Basic math skills.

Skills

• Excellent customer service skills.
• Basic knowledge of financial products and services.
• Ability to handle confidential information.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with flexible hours.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Community Service

We are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Benefits Bundle

• Medical insurance (minimal cost to the employee).
• Dental coverage.
• Life insurance.
• Short-and long-term disability coverage.
• Profit sharing plan.
• 401(k) with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.