Customer Service Representative

Description

Do you thrive on making a positive, lasting impact on people?
Are you bilingual in English and Spanish?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Maintain and grow existing customer relationships.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Requirements

• Bilingual in English and Spanish.
• Customer service experience preferred but not required.
• Positive attitude and willingness to learn.

Qualifications

• High school diploma or equivalent.
• Ability to pass a background check.

Skills

• Excellent communication skills.
• Strong organizational and multitasking abilities.
• Basic computer literacy.

Benefits

• TOP-of-the-line training, including hands-on and online training.
• Paid medical, dental, life, short-term, and long-term disability insurance.
• Profit sharing and 401k with company matching.
• Paid sick, holiday, and vacation time.
• Monthly bonus potential based on team performance.

Schedule

Our office operates Monday through Friday, typically from 9:00 AM to 5:00 PM.

Pay

Compensation is commensurate with experience and qualifications.

Benefits

• Medical insurance (minimal cost to the employee).
• Dental insurance.
• Life insurance.
• Short-term and long-term disability insurance.
• Profit sharing.
• 401k with company matching.
• Paid sick, holiday, and vacation time.

Community Service

We are pro-active members of the community and make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Benefits Bundle

• Medical insurance (minimal cost to the employee).
• Dental insurance.
• Life insurance.
• Short-term and long-term disability insurance.
• Profit sharing and 401k with company matching.
• Paid sick, holiday, and vacation time.

Community Service

We are pro-active members of the community and make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.

About the Role

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate.

Community Service

We are pro-active members of the community and make ongoing contributions to charities, local food banks, educational institutions, and more.

Growth Potential

We believe in fostering our employees’ talents and providing a pathway for their individual career story.