Customer Service Representative

SBM Management Services, LP · Leesburg, VA · 3 wk ago

Customer Service$16.5–$17/hrFull-time

Perform janitorial duties
Perform all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Repeat repetitive tasks
Maintain clean work area
Follow all protocols, company procedures, policies, and rules
Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems, and of the environment

No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.

Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit and talk or listen.
The employee must be able to lift and/or move up to 35 pounds.

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers.

For information about SBM's career opportunities, please visit SBM's website at: www.sbmmanagement.com/careers.

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers.

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