Jobs · Customer Service · Michigan

Customer Service Representative

SBM Management Services, LP · Romulus, MI · 3 wk ago
Customer ServiceFull-time

Roles & Responsibilities

  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct

Qualifications

  • Ability to read and interpret instructions, procedures, manuals, and other documents
  • Strong verbal and written communication skills
  • Knowledge of cleaning methods and equipment and willingness to share with team
  • Knowledge of the upkeep and care of the cleaning equipment
  • Knowledge of cleaning compounds and chemicals, and their safe, efficient use

Physical Demands & Work Environment

  • The employee is frequently required to sit and talk or listen.
  • The employee must be able to lift and/or move up to 35 pounds.

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