Customer Service Representative
Why This Role Stands Out
If you’re the kind of person who asks great questions, loves figuring things out, and thrives in fast-moving situations—this is not your average customer service job.
What You’ll Do
- Serve as the first point of contact, handling incoming calls, inquiries, and urgent requests
- Ask thoughtful, strategic questions to quickly assess situations and determine next steps
- Guide individuals through processes with empathy, clarity, and professionalism
- Cook up and communicate with internal team members to ensure seamless service
- Maintain accurate documentation and updates in real time
- Stay composed and solutions-focused in high-pressure or time-sensitive situations
What Makes You a Great Fit
- Naturally curious and inquisitive — you don’t just take information at face value
- Strong communicator who can build trust quickly over the phone
- Energized by fast-paced, unpredictable environments
- Confident decision-maker with strong judgment and attention to detail
- Able to stay cool, calm, and collected no matter what comes your way
Why You’ll Love It
- Every shift is different — no repetitive, boring days
- High level of autonomy and trust in your role
- Tight-knit, supportive team environment
- Opportunity to develop real-world problem-solving and communication skills
- A role where your presence truly makes a difference for people in critical moments
What You Need
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Schedule
Schedule: Monday - Friday | 3:00 PM – 10:00 PM
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Skills
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Qualifications
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Skills
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Application Instructions
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Minor Metadata
TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.