Customer Service Representative

Role: Customer Service Representative responsible for assisting customers with loan inquiries, vehicle evaluations, managing accounts, and ensuring compliance with policies and laws. Key Duties Provide exceptional in-person and phone customer serviceExplain loan products, terms, and payment options clearlyEvaluate vehicles and process loan applicationsManage customer accounts and paymentsPerform data entry and maintain accurate recordsMake courtesy reminder calls when necessaryEnsure compliance with company policies and legal requirements Qualifications High school diploma or equivalentPositive attitude, strong work ethic, and excellent communication skillsDetail-oriented and organizedPreferred but not required: previous customer service and computer experienceMust pass background screening Skills & Attributes: Motivated, honest, dependable, professional, and community-oriented individuals seeking a long-term career.