Customer Service Representative

Role Overview: This position is for a Customer Service Representative responsible for assisting customers with loan inquiries, evaluating vehicles, managing accounts, and ensuring compliance with policies. The role involves providing exceptional service both in person and over the phone, explaining loan options, processing applications, and maintaining accurate records. Key Duties Deliver outstanding customer service and communicationEvaluate vehicles and process loan applicationsManage customer accounts, payments, and data entryMake courtesy reminder calls and ensure policy compliance Qualifications & Skills High school diploma or equivalentPositive attitude, strong work ethic, and excellent communication skillsDetail-oriented, organized, dependable, motivated, and honestPrevious customer service and computer experience preferred but not required Additional Information: The role offers competitive pay, paid holidays, vacation, on-the-job training, and career growth opportunities. Candidates must pass a background screening and represent the company with integrity and professionalism within their community.