Customer Service Representative

About the role

Responsible for providing exceptional customer service through phone and email interactions.

Responsibilities

• Handle customer inquiries and resolve issues efficiently
• Process orders and ensure timely delivery
• Respond to emails and social media inquiries within 24 hours
• Update customer records and maintain accurate information

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Basic computer literacy
• Ability to work flexible hours including evenings and weekends

Qualifications

• 1-2 years of customer service experience preferred
• Experience in a fast-paced environment
• Strong problem-solving and organizational skills

Skills

• Proficient in Microsoft Office Suite
• Knowledge of CRM systems
• Ability to multitask and prioritize tasks

Benefits

• Competitive salary
• Flexible schedule
• Professional development opportunities
• Health insurance benefits

Pay

• $15-$18 per hour

Schedule

• Variable hours to accommodate customer needs