Customer Service Representative
PFS - Professional Financial Services · Irmo, SC · 2 wk ago
On-siteBusiness DevelopmentFull-time
Responsibilities
- Provide outstanding customer service and problem resolution
- Perform collection activities on delinquent accounts
- Aid with insurance verifications
- Perform Welcome Calls
- Act as backup to Administrative Assistant for receiving loan payments and funding loans
- Engage in Skip Tracking and other locate activities
Requirements
- Previous customer service and/or collections experience
- A valid state driver’s license with an acceptable driver’s record
- Access to a reliable automobile for work use
Qualifications
- Exceptional communication skills
- Comfortable building relationships
- Experience in automobile financing
Benefits
- Medical insurance (minimal cost to the employee)
- Dental coverage
- Vision coverage
- Life insurance
- Short-and long-term disability coverage
- Profit sharing
- 401(k) with company matching
- Paid sick, holiday, and vacation time
- Monthly bonus potential
- Community service opportunities
- Growth potential within the company
- Top-of-the-line training including hands-on training, online training, and new hire class orientation