Customer Service Representative
OneroRx · Coralville, IA · Yesterday
OTHRFull-time
Responsibilities
- In person customer service
- Answering phones
- Verifying insurance
- Ordering products
- Performing equipment set ups in store
- Communication with healthcare professionals
- Insurance billing
Requirements
- Drug test and criminal background check required
- Ability to participate in a telephone-based on-call rotation
- Some evening and weekend hours required
Qualifications
- High School Diploma or GED
- Strong Communication Skills
- Attention to Detail
- Ability to work with others as a team to ensure patient satisfaction and a pleasant, professional work environment
- Ability to multi task
- Ability to provide excellent customer service
- Ability to read, understand and follow oral and written instructions
- Basic competencies using a smartphone, iPad, and desktop computer
- Familiarity with medical terminology is a plus
- Clean driving record
- Minimum of 6 months of customer service experience preferred
Benefits
- Health, Dental, Vision insurance
- 401k with a company match
- Employee discount
- Other benefits available
Pay
Competitive pay rate commensurate with experience.
Schedule
This position does require the ability to participate in a telephone-based on-call rotation, with some evening and weekend hours required.
Skills
- Exceptional customer service skills
- Computer skills
- Organizational skills
Benefits
- Health, Dental, Vision insurance
- 401k with a company match
- Employee discount
- Other benefits available