Customer Service Representative

About the role

We are looking for a Customer Service Representative to assist customers with inquiries, appointment scheduling, and service coordination. This role is essential to ensuring a professional and positive customer experience.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Schedule consultations and follow-up appointments
• Provide information regarding company services and scheduling
• Coordinate communication between customers and internal departments
• Assist with general office support and administrative tasks

Requirements

• Strong communication and interpersonal skills
• Professional and customer-focused attitude
• Basic computer skills, including Microsoft Office, email, and data entry
• Strong organizational and multitasking abilities
• Previous customer service or administrative experience is preferred but not required