Customer Service Representative
About the Position
This position's primary role is to answer the main phone line to the facility. The role includes greeting customers and providing them with requested information or assistance concerning services provided by the facility or directing requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment, including switchboards and communications consoles.
About us
Jim Taliaferro Community Mental Health Center in Lawton, OK is a community-based center with a primary focus on mental health and substance abuse treatment. The inpatient and outpatient services they provide include special groups and programs for adolescents, persons with co-occurring mental health and substance abuse disorders, seniors and older adults, women, men, and criminal justice groups.
Job Type/Salary
- Full-time
- Annual Salary is $28,000.00 / $13.46 hourly
- Primary Working Hours are Monday – Friday 8 am – 5 pm
- FLSA Status: Non-Exempt
Minimum Qualifications and Experience
The minimum qualifications and experience for this position consist of one year of experience in sales, public contact work, handling and processing mail, or general office clerical work; or an equivalent combination of education and experience.
Special Requirements
Applicants must be willing and able to fulfill any job-related travel normally associated with this position and as such have a valid driver’s license.
Benefit Highlights
- Generous state paid benefit allowance to help cover insurance premiums
- A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
- Flexible spending accounts for health care expenses or dependent care
- Employee assistance programs and health and fitness programs
- 11 paid holidays
- 15 days of vacation and 15 days of sick leave the first year
- Retail Savings Plan with a generous match
- Longevity Bonus for years of service
- Student Loan repayment options
- Training opportunities for CEU requirements
Drug and Alcohol Pre-employment and Pre-placement Testing
Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result.
Work Hours and Location
Coverage is 24 hours, 7 days per week. Work hours and location may vary depending on business necessity. Employees may be required to work weekends and overtime.
Reasonable Accommodation
Reasonable accommodation to individuals with disabilities may be provided upon request.
Equal Opportunity Employer
An Equal Opportunity Employer.