Customer Service Representative
NVA General Practice · Clarksville, TN · 2 wk ago
Customer Service$12/hrFull-time
Responsibilities
- Greeting clients and patients with professionalism and compassion
- Managing a high-volume front desk and lobby flow
- Answering phones, emails, and client communications
- Checking patients in and out accurately
- Cleaning and maintaining the front lobby
- Collecting and reviewing vaccine records
- Educating clients on vaccine recommendations and preventive care
- Processing payments and maintaining accurate records
- Communicating effectively with doctors and medical staff
- Maintaining efficiency throughout the day
- Aiding in end-of-day closing duties
Requirements
- Excellent communication and multitasking skills
- Works well under pressure and in a team environment
- Dependable, motivated, and eager to learn
- Strong attention to detail
- Maintains professionalism during stressful situations
- Previous veterinary or medical office experience is required
- Experience with veterinary software is a plus
What We Offer
- Supportive team environment
- Hands-on veterinary experience
- Opportunities for growth and advancement
- Employee pet care discounts
- Fast-paced and rewarding work environment
Pay
Starting at $12/hour+, based on experience.
Schedule
Monday–Friday Full-time preferred