Customer Service Representative
NVA General Practice · Yorkville, IL · 3 wk ago
Customer Service$17–$24/hrFull-time
About the role
We are seeking a Veterinary Customer Service Representative (CSR) to join our dynamic team at Yorkville Animal Hospital. The ideal candidate will have prior experience in a veterinary setting and enjoy working in a fast-paced, supportive environment.
Responsibilities
- Maintain composure and multitask effectively in a busy environment
- Communicate and provide exceptional customer service to clients and pets
- Create a warm, welcoming experience for every client
- Be flexible and adaptable to changing priorities
- Take pride in your work and be comfortable standing for extended periods
Requirements
- Full-time availability, including weekends and holidays
- Previous veterinary or animal care experience required
What We Offer
- $17–$24/hr based on experience
- Full medical, dental, and vision benefits
- Pet care discounts (including free doggy daycare for employee pets)
- Uniform allowance
- A culture that celebrates collaboration, birthdays, outings, and a monthly book club
- Community involvement through local events, parades, and volunteer opportunities