Customer Service Representative

Job Description

The Customer Service Representative will be responsible for all customer communication and maintaining customer relations through positivity, professionalism and accuracy.

Required Skills

• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• English speaking skills required; Spanish speaking skills highly preferred
• Excellent verbal and written communication skills with high-level attention to detail
• Excellent organizational skills and proven ability to multi-task
• Excellent work history, attendance, initiative and drive to succeed
• Maintain excellent communication and relationship with others; be a team player; maintain a positive attitude
• Foster a team-oriented environment

Education

• Two or more years of customer service experience preferably in the Automotive Aftermarket
• High school diploma/GED equivalent. Some college or bachelor’s degree preferred

Work Schedule

Monday through Friday, 8:00am - 5:00pm

Benefits

Neapco recognizes that our team members are our most valuable asset, and we are committed to providing them with a safe, drug-free workplace fostering respect and ethical treatment. Unlawful discrimination in employment decisions based on race, color, religion, ethnic/national origin, age, sex, veteran status, disability, or any similar protected status is strictly prohibited. In return for their expertise and shared commitment to our goals, we offer our team members competitive salaries and a comprehensive benefits package.