Customer Service Representative
Job Summary
As a Customer Service Representative at National Exchange Bank & Trust, you will play a crucial role in enhancing the banking experience for our customers. Your responsibilities include completing account transactions, offering appropriate bank products and services, opening new accounts, and guiding customers on their financial needs.
Skills & Attributes
- Excellent customer service
- Attention to detail
- Great communication
- Able to multi-task
- Problem-solving skills
- Ability to work independently and as part of a team
Qualifications
- Interpersonal skills necessary to relate to and empathize with others
- Maintain a friendly, cheerful, and courteous demeanor
- Composure and professionalism under pressure
- Maintain confidentiality and discretion of customer and bank information
- Show high attention to detail and problem-solving ability
- Operate a computer and other standard office equipment
- A high school diploma or equivalent
- Cash handling and customer service experience
Benefits
- Health, Dental, and Vision Insurance
- Health Savings Account with Employer Contributions
- Short and Long Term Disability Insurance
- Employer Paid Life and AD&D Insurance
- Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
- 401(k) with Employer Match & Profit Sharing
- Paid Time Off
- Flexible Scheduling
- Education Assistance Program
- Product & Service Discounts & more!
About the Company
National Exchange Bank & Trust is an independent, family-owned bank founded in 1933. We are dedicated to being a trusted business partner, employer, and community member. Our mission is to foster an inclusive environment of growth and development, where our talent can thrive. We offer a competitive benefit package, including health, dental, vision insurance, and a variety of additional perks.
Contact Information
To apply, please visit our website: Apply Online. For more information about National Exchange Bank & Trust, visit our website at www.nexbtrust.com.