Customer Service Representative

Responsibilities

• Communicate with clients from a wide variety of businesses via email and telephone
• Aid clients with questions about payroll, reporting, and HR needs
• Pass pertinent client information to various team members
• Maintain a rapport with assigned clients
• Gather and pass client information to the payroll team to ensure timely payrolls

Requirements

• Highly organized
• Tech-savvy
• Detail-oriented

Qualifications

• No previous payroll experience required
• Competitive pay and profit-sharing bonuses
• Healthy work/life balance
• Laughter in the workplace

Benefits

• Fully paid health, life, and long-term disability insurance
• Contributions to a Health Savings Account on your behalf
• 401k with match
• Dental and vision insurance
• Three weeks of PTO per year

Schedule

In-office, Monday through Friday from 8 am until 5 pm. Additional benefits include early departures on Fridays if work is completed.

Pay

The initial hourly pay is $16 an hour. Quarterly bonuses based on company profits are also provided.

How to Apply

Please submit your updated resume and a cover letter sharing a little information about yourself with us. Qualified applicants will need to complete an online assessment after submitting their application. We will reach out to you via email to schedule an in-person interview with our hiring team in London. We encourage your questions during the entire process so you can get to know us, too.