Customer Service Representative
Marriott Dallas Las Colinas · Irving, TX · 1 wk ago
On-siteCustomer ServiceFull-time
The Dallas Marriott Las Colinas is currently seeking an energetic individual to fill the position for our Hotel.
About the role
Qualified candidates should possess an outgoing personality, emphasize guest service satisfaction, and have excellent communication skills.
Responsibilities
- Provide exceptional guest service
- Handle guest inquiries and complaints professionally
- Ensure cleanliness and maintenance of hotel facilities
- Conduct room checks and perform other housekeeping duties
Requirements
- High school diploma or equivalent
- At least one year of customer service experience preferred
- Ability to work flexible hours including weekends and holidays
Qualifications
- Excellent verbal and written communication skills
- Positive attitude and ability to work well in a team environment
- Basic computer skills including Microsoft Office
Skills
- Customer service orientation
- Problem-solving skills
- Attention to detail
Benefits
- Medical insurance
- Dental insurance
- Lifetime life insurance
- Short Term and Long Term Disability coverage
- 401(k) retirement plan
- Travel benefits
Pay
Competitive salary based on experience and qualifications.
Schedule
Flexible schedule with potential for overtime opportunities.