Jobs · Customer Service · Ohio

Customer Service Representative

Mactac North America · Stow, OH · 1 wk ago
Customer ServiceFull-time

About the role

Responsible for providing exceptional customer service through phone and email interactions.

Responsibilities

  • Handle customer inquiries and resolve issues efficiently.
  • Process orders and maintain accurate records.
  • Respond to emails and social media inquiries within 24 hours.

Requirements

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Ability to work flexible hours including evenings and weekends.

Qualifications

  • Experience in customer service preferred.
  • Proficiency in Microsoft Office Suite.

Skills

  • Strong problem-solving abilities.
  • Customer-focused attitude.
  • Effective time management.

Benefits

  • Flexible scheduling options.
  • Comprehensive training program.
  • Health insurance after 30 days.

Pay

  • $15-$18 per hour based on experience.

Schedule

  • Variable schedule to accommodate customer needs.

Resources

For more information about the company and the role, visit our resources page.

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