Customer Service Representative
Mactac North America · Stow, OH · 1 wk ago
Customer ServiceFull-time
About the role
Responsible for providing exceptional customer service through phone and email interactions.
Responsibilities
- Handle customer inquiries and resolve issues efficiently.
- Process orders and maintain accurate records.
- Respond to emails and social media inquiries within 24 hours.
Requirements
- High school diploma or equivalent.
- Excellent communication skills.
- Ability to work flexible hours including evenings and weekends.
Qualifications
- Experience in customer service preferred.
- Proficiency in Microsoft Office Suite.
Skills
- Strong problem-solving abilities.
- Customer-focused attitude.
- Effective time management.
Benefits
- Flexible scheduling options.
- Comprehensive training program.
- Health insurance after 30 days.
Pay
- $15-$18 per hour based on experience.
Schedule
- Variable schedule to accommodate customer needs.
Resources
For more information about the company and the role, visit our resources page.