Customer Service Representative
LS Solutions · Plantation, FL · Yesterday
OTHR$17–$28.46/hrFull-time
About the role
Customer Service Representative responsible for assisting customers with benefits, claims, and healthcare inquiries.
Responsibilities
- Actively listen to customer needs
- Resolve inquiries efficiently
- Educate on available resources
- Document interactions
- Collaborate with teams to improve service
- Maintain confidentiality and adhere to policies and code of conduct
Qualifications & Skills
- Minimum 6 months of customer service experience
- Basic computer skills
- Empathetic communication
- Problem-solving abilities
- Respectfulness
Preferred experience
- Healthcare or contact centers
- Proficiency in Microsoft Office
Key Attributes
- Compassion
- Adaptability
- Strong communication
- Multitasking in a fast-paced environment
Pay
$17.00 - $28.46/hour
Benefits
Comprehensive benefits supporting colleagues' well-being
Schedule & location
- Full-time
- Must reside within 50 miles of the location
- High-speed internet required for potential telework