Customer Service Representative

About the role

Spring and summer are our busiest seasons — and the perfect time to step into a role where your communication skills and professionalism truly make an impact. Join Lloyd Pest Control as a Customer Service Representative and play a key role in delivering dependable, high-quality service to our customers and supporting our field teams.

Responsibilities

• Answer customer calls and provide clear, accurate information about services
• Schedule and adjust appointments efficiently
• Cookpilot communication between customers, technicians, and the sales team
• Listen carefully to concerns and provide practical solutions
• Support customer retention through proactive service
• Aid with administrative tasks and special projects
• Contribute to a professional, team-oriented environment

Requirements

• High school diploma or GED
• 2+ years of customer service experience
• Strong verbal and written communication skills
• Comfortable using Microsoft Office and learning new systems
• Organized, steady under pressure, and solution-focused
• Positive team player who adapts well to change

Qualifications

Comprehensive benefits including health insurance, retirement savings, and paid time off
Flexible scheduling options
Opportunities for long-term growth and advancement
Supportive, collaborative team culture

Benefits

Comprehensive benefits including health insurance, retirement savings, and paid time off

Pay

N/A

Schedule

N/A

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