Customer Service Representative

About the role

This position is a full-time entry-level opportunity located at Store 4158 in Troy, AL 36081. It offers great potential for the right candidate.

Responsibilities

• Complete cash transactions for customers
• Initiate customer loans
• Contact customers about past due payments
• Work rotating shifts and some Saturdays
• Have Sundays off

Requirements

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment (preferred)
• Safe, secure, reliable transportation and a valid driver's license
• Maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is essential
• Must be at least 18 years old
• Proof of eligibility to legally work in the United States required

Qualifications

• Safe, secure, reliable transportation and a valid driver's license
• Maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is essential
• Must be at least 18 years old
• Proof of eligibility to legally work in the United States required

Skills

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment (preferred)

Benefits

• Monthly bonus program
• Steady hours

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

About The Company

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States.