Jobs · Customer Service · Alabama

Customer Service Representative

LendNation · Florence, AL · 1 mo ago
Customer ServiceFull-time

About the role

Lend Nation is seeking a Full-Time Customer Service Representative to join their team at Branch 4122 in Florence, AL. This position offers great potential for the right candidate.

Responsibilities

  • Complete cash transactions for customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays
  • Have Sundays off

Requirements

  • Excellent customer service skills
  • Cash handling experience
  • Ability to operate computers and standard office equipment (preferred)
  • Safe, secure, reliable transportation and a valid driver's license (and maintain auto insurance)
  • Ability to work with minimal supervision
  • Reliable attendance is essential
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

Qualifications

  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

Skills

  • Excellent customer service skills
  • Cash handling experience
  • Ability to operate computers and standard office equipment (preferred)

Benefits

  • Monthly bonus program
  • Steady hours
  • Paid Time Off
  • Paid Holidays
  • Benefits including:
    • 401(k)
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance

Pay

  • Details not specified

Schedule

  • Rotating shifts and some Saturdays
  • Sundays off

About the company

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions for mainstream consumers. They have been in business for over 30 years and provide credit options for consumers under-served by traditional banking institutions. QCHI also serves small businesses. They operate through a network of approximately 230 branches in the United States and online in Canada. Their services include short-term loans, check cashing, and bill pay. QCHI is committed to meeting customer needs through convenient online transaction capabilities and a broad range of loan products. They are an Equal Opportunity Employer.

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