Customer Service Representative

About the role

This position is a full-time entry-level role located at Branch 3272 in Olathe, KS. It offers great potential for the right candidate.

Responsibilities

• Complete cash transactions for customers
• Initiate customer loans
• Contact customers about past due payments
• Work rotating shifts and some Saturdays
• Have Sundays off

Requirements

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment (preferred)
• Safe, secure, reliable transportation and a valid driver's license (and maintain auto insurance)
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

Qualifications

• Experience in retail sales
• Experience in inside sales
• Experience in bank teller positions
• Experience in collections

Skills

• Customer service skills

Benefits

• Monthly bonus program
• Steady hours
• Paid time off
• Paid holidays
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

About the company

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. They provide credit options for consumers under-served by traditional banking institutions and have expanded services to include small businesses. QCHI operates in the specialty finance industry, providing services through a network of approximately 230 branches in the United States and online in Canada. They offer a variety of short-term loans, check cashing, and bill pay services. QCHI is an Equal Opportunity Employer.