Customer Service Representative
About the role
LendNation is seeking a Full Time Customer Service Representative to join their team at Store 0325 located at 2301 Dixie Hwy, Shively, KY 40216.
Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays
- Have Sundays off
Requirements
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation and a valid driver's license
- Maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is essential
- Must be at least 18 years of age
- Proof of eligibility to legally work in the United States required
Qualifications
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Proof of eligibility to legally work in the United States required
Skills
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
Benefits
- Monthly bonus program
- Steady hours
- Paid Time Off
- Paid Holidays
- Benefits including:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
About the company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. They have been in business for over 30 years and are a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. QCHI also serves small businesses. They operate through a network of approximately 230 branches in the United States and online in Canada under the brands LendNation and 310-Loan in Canada. QCHI offers consumers easy and hassle-free access to a variety of short-term loans, check cashing, and bill pay services. They are committed to meeting customer needs through advancements in technology, product/process development, and innovation. QCHI's headquarters is based in Lenexa, Kansas, and they have approximately 700 employees across the United States. For more information, visit their website at www.qchi.com/company.
Company Information
- Equal Opportunity Employer