Customer Service Representative
About the role
This position is a Full-time entry-level opportunity located at Store 513, 16218 E US Highway 24, Independence, MO 64056.
Responsibilities
- Complete cash transactions for our customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays
- Have Sundays off
Requirements
- Excellent customer service skills
- Cash Handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation and a valid driver's license (and maintain auto insurance)
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
Qualifications
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
Skills
- Excellent customer service skills
- Cash Handling experience
- Ability to operate computers and standard office equipment (preferred)
Benefits
- Monthly bonus program
- Steady hours
- Paid Time Off
- Paid Holidays
- Benefits including:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Pay
Compensation details are not specified in the job posting.
Schedule
Schedule details are not specified in the job posting.
About the company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. They have grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. They are headquartered in Lenexa, Kansas and have approximately 700 employees across the United States.