Customer Service Representative

Duties and Responsibilities

• Takes inbound calls from customers and potential customers
• Makes outbound calls to follow up on estimates and ensure customer satisfaction
• Sells services over the phone
• Maintains customer data records
• Processes paperwork from sales and service team members

About the Role

Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required.

Franchise Information

Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.