Customer Service Representative

Responsibilities

• Serve as the primary contact for assigned customer accounts
• Respond to customer inquiries and resolve issues in a timely manner
• Cook with internal teams regarding orders, deliveries, and customer needs
• Provide regular updates and maintain strong customer relationships
• Track and follow up on outstanding requests to ensure resolution

Requirements

• 3+ years of customer service, account management, or client-facing experience
• Experience within the CPG, grocery, food manufacturing, or retail industry
• Experience working in an ERP system (Microsoft Dynamics 365 preferred)
• Strong verbal and written communication skills
• Able to manage multiple priorities in a fast-paced environment
• Must be able to work onsite in downtown Chicago, Monday through Friday

Benefits

LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/.

Pay

$25–$30/hour

Schedule

Monday–Friday, Onsite