Customer Service Representative
L&M Corrugated Container Corporation · Appleton, WI · 3 wk ago
On-siteEducation$22–$25/hrFull-time
About the role
Build Relationships. Solve Problems. Make an Impact.
L&M Corrugated is looking for a Customer Service Representative to join our growing organization. In this role, you'll serve as a key point of contact for our customers, helping manage orders, coordinate with internal teams, and ensure an exceptional customer experience from start to finish.
If you're looking for a stable career, a consistent Monday-Friday schedule, and opportunities to grow with a family-owned company, we'd love to hear from you.
Responsibilities
- Manage customer accounts and orders from start to finish
- Cook up with Sales, Design, Scheduling, and Production teams
- Process orders, changes, and customer requests accurately
- Communicate order status and provide solutions to customer concerns
- Build strong relationships with customers and serve as a trusted resource
- Maintain accurate customer records and documentation
- Support continuous improvement efforts and administrative projects as needed
Requirements
- Customer service, account management, administrative, or office experience preferred
- Mechanical, manufacturing, packaging, logistics, or distribution experience is a plus, but not required
- Strong communication and relationship-building skills
- Excellent organizational and multitasking abilities
- Ability to work independently and as part of a team
- Attention to detail and commitment to customer satisfaction
- Proficiency with Microsoft Office and business software systems
Benefits
- Attendance Bonus
- Profit Sharing Bonus
- Employee Referral Bonus
- Tuition Assistance
- Paid time off and holidays
- 401(k) with company match
- Advancement Opportunities
- Family-owned company with a team-oriented culture
Pay
Starting Pay between $22 - $25/hour
Schedule
Monday-Friday | In-Office Position
Company Information
L&M Corrugated is an equal opportunity employer.
Apply
Click here to apply.