Customer Service Representative
Full Time Duties and Responsibilities
- Prompt recognition of internal and external customers.
- Friendly and courteous when approached in person or on the telephone.
- Resolve customer issues with minimal supervision.
- Follows up with customers in a timely fashion.
- Handles payments, financing and refunds within company guidelines.
- Maintain accurate records by utilizing all available technology.
- Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
- Update and maintain all customer service reports and records.
- Perform other duties as assigned.
Qualifications
- A steady job history.
- 1+ year experience in a similar role.
Benefits
- Furniture Discounts.
- Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few.
- Career growth in all parts of the organization.
- Working with a fantastic team!
Compensation
Compensation commensurate with experience.
Work Schedule
The work schedule will depend upon business needs accordingly, some weekend and evening hours may be required.
About the Role
The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!
Skills
Strong customer service acumen and a confident, positive, and professional demeanor.
Schedule
The work schedule will depend upon business needs accordingly, some weekend and evening hours may be required.
Benefits
- Furniture Discounts.
- Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few.
Pay
Compensation commensurate with experience.