Customer Service Representative

Job Details

This Jobot Job is hosted by: Caitlyn Hardy

Requirements

• Experience working in a manufacturing and/or warehouse environment
• Excellent communication
• Strong multitasker who thrives in a dynamic environment
• Comfortable working across departments and balancing shifting priorities
• Background in logistics, shipping, or supply chain is a plus
• Customer-first mindset with exceptional written and verbal communication skills
• Familiarity with order entry systems like NEXUS or similar platforms is helpful

Benefits

• Full medical, dental, vision
• Short-term and long-term disability
• Life insurance
• 401k with match of fifty cents on the dollar up to 6%
• Paid overtime
• PTO
• Sick Pay
• Paid Holidays

Why Join Us?

Offer full medical, dental, vision Short-term and long-term disability Life insurance 401k with match of fifty cents on the dollar up to 6% Paid overtime PTO Sick Pay Paid Holidays + More!

Salary

$20 - $22 per hour

Job Description

Leading Sustainability Company in the Beverage Industry / Excellent Benefits + Upward Mobility! Are you passionate about delivering exceptional customer experiences while making a positive impact on the planet? Our client, a mission-driven company in the sustainability industry, is seeking a Customer Service Representative / Account Manager to join their growing team. In this hybrid customer service rep/account manager role, you’ll be the primary point of contact for customers and clients, ensuring satisfaction and building long-term relationships. You’ll handle day-to-day inquiries, proactively manage accounts, and collaborate across departments to provide thoughtful, solutions-oriented service. If you're a natural communicator, detail-oriented, and thrive in a fast-paced, purpose-driven environment, we want to hear from you!

About the Role

Offering a unique opportunity to make a difference in the sustainability industry, this role requires a strong focus on customer service and relationship building. The ideal candidate will have a proven track record of success in a similar role and be excited to contribute to a company that prioritizes both environmental responsibility and employee growth.

Responsibilities

Handle day-to-day inquiries

Proactively manage accounts

Collaborate across departments to provide thoughtful, solutions-oriented service

Qualifications

N/A

Skills

N/A

Company Culture

Our client is committed to fostering a diverse and inclusive workplace where every employee feels valued and empowered to bring their best selves to work. We believe that a strong sense of community and shared purpose drives innovation and success, and we strive to create an environment where everyone can thrive.

Application Instructions

Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Contact

For more information about this role and Jobot, click our Jobot logo and follow our LinkedIn page!