Customer Service Representative

Infosys · Des Moines, IA · 2 wk ago

Customer ServiceFull-time

For US Candidates (except California)

Infosys BPM Limited, its parent, subsidiaries, associates and affiliated companies (collectively referred to as “Infosys”, “us”, “we”) are committed to process your Personal Data in accordance with the privacy laws of your jurisdiction.

What Personal Data Elements are Collected:

Mandatory: First name, last name, city, country, state/region/province, zip/postal code, email id, Mobile phone (including country code), home phone (including country code), educational information (including degrees, certificates, and licenses), Work experience (including Company Name, start date, end date, Job title), Resume, skills, notice period required to serve in the current organization (in months), Past employment with Infosys BPM Limited, its parent, subsidiaries, associates and affiliated companies and if yes- employee number, subjected to any contractual restrictions including non-competition or other obligations that could prevent you from working for Infosys BPM Limited, its parent, subsidiaries, associates and affiliated companies (including current and prior employer restrictive covenants), are you open to travel and to relocation, desired salary in your next position, how did you hear about us, other relevant training or professional qualifications or work related skills, Ethnic origin, Race, Gender, Veteran Status, Disability Disclosure.
For conducting psychometric assessments: your email IDs and Names are shared with our service provider to create accounts and generate reports based on your assessment that you will be taking at such third party’s portal.
Optional data elements: Middle name, Address, Cover letter, web address, work phone, secondary mobile phone, graduation year, Degree Type, GPA, Work Responsibilities at previous company, percentage of travel (if you are open to travel).
For Shortlisted candidates: Passport details, details pertaining to background checks and PR details including details pertaining to visa/work permit processing as required by Immigration Authorities.

How We Collect Personal Data Elements

You will choose what types of Personal Data, if any, to submit. Providing this information to Infosys is voluntary. Most of the data that Infosys collects as part of the application process is collected directly from your online application, submitted on Infosys’ talent management system, Kenexa (Link to Kenexa/ICS privacy policy is below) and certain elements maybe collected using cookies. As part of the background check process, Infosys may also collect information about the applicant from third parties with your authorization, including the agency retained by Infosys to conduct background checks and references that you provide.

Why We Collect Personal Data:

To assist in the recruitment, selection and other associated processes.
To carry out various employer related activities if you are selected to join the organization.
To perform background verification by our authorized vendor.
To conduct psychometric assessment involving automated decision-making including profiling to filter best suited candidates for Infosys roles.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
To enable us to ensure that we are compliant with any

Customer Service Representative

For US Candidates (except California)

Similar jobs