Customer Service Representative
Graybar · Westwood, MA · 3 wk ago
On-siteCustomer Service$23/hrFull-time
Skills
- Strong communication skills
- Ability to handle a variety of customer situations with enthusiasm and tact
- Some retail or counter sales experience preferred
- High School education
- 2 year or 4 year degree preferred
Requirements
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
- Take an active role in selling Graybar goods and services on inbound calls
- Provide support on product selection and application
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Benefits
- Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits
- Life Insurance coverage for you and options for your family
- Savings on expenses with Flexible Spending Accounts
- Disability Benefits at no cost to you
- Share in our success with Profit Sharing Plans
- 401(k) Savings Plan with company match to help secure your future
- Paid Vacation & Sick Days to spend time away from work or in case of an illness
- Preventive care and prioritize your health with Paid Wellness Day
- Give back to the community with Community Time Off
- Predictable Work Schedules to plan your life: no weekends or nights for most roles
- Celebrate your and others' achievements with our Employee Recognition Program
- Reach your career goals with our Educational Reimbursement and Career Development Programs
- And More Perks that support your well-being and career growth
Pay
The expected starting rate of pay for this position is $23.00 per hour, depending on experience.
Schedule
Monday - Friday; 8 am to 5 pm
Compensation Details
The Value Of Graybar At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan!
Equal Opportunity Employer/Vet/Disabled
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