Jobs · Customer Service · Michigan

Customer Service Representative

Grand Traverse Container · Grand Rapids, MI · 2 mo ago
Customer ServiceFull-time

About the role

This position offers an opportunity to join a dynamic team focused on providing exceptional customer service. Responsibilities include handling inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities

  • Handle customer inquiries via phone and email
  • Resolve customer issues efficiently and professionally
  • Follow up with customers to ensure satisfaction
  • Adhere to company policies and procedures

Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to work independently and under pressure
  • Basic computer skills including email and internet navigation

Qualifications

  • Experience in customer service preferred
  • Strong problem-solving abilities
  • Positive attitude and willingness to learn

Skills

  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office applications
  • Ability to multitask and prioritize tasks

Benefits

  • Flexible scheduling options
  • Comprehensive health insurance coverage
  • Employee discounts

Pay

Salary range: $15 - $20 per hour

Schedule

Variable schedule to accommodate customer needs

Contact

For more information or to apply, please visit our website or contact us directly.

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